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Where can I purchase Wigwam products?
You can find Wigwam products in stores throughout the United States, Canada and the rest of the world. For retailers in your area, use our Sock Finder located in the upper right hand corner of the site. Please note that all retailers carry different assortments of Wigwam product. Not all retailers carry every style/product that Wigwam offers.
Does Wigwam sell direct to consumers?
We have decided that for the near future, the best way to distribute is through retailers or On-Line Dealers that are knowledgeable about our products. To purchase our products online, click “Purchase” on the individual sock page. At this point, you'll be redirected to one of our online partners where you'll be able to purchase the sock.
What happened to the Ultimax and INgenius brands?
Both of these brands were rolled into the Wigwam brand as part of a rebranding project introduced in early 2008. Ultimax can now be identified by the word “Pro” as a part of the product name and silver foil on the product package. The INgenius brand is now denoted by the word “Fusion” as a part of the product name.
Who should I contact if the style I have been purchasing has been discontinued?
Click Here
Where are your products manufactured?
Wigwam is proud of the fact that it knits its products in Sheboygan, Wisconsin, U.S.A. and has done so since 1905.
How do I decide which Wigwam product is best for me and my activities?
Please visit the Sock Finder in the upper right hand corner of our site to select specific criteria to determine the sock that is right for you.
What is the warmest sock that Wigwam sells and why?
Our warmest sock is named Canada. It is a heavyweight, wool, fully cushioned boot sock with a durable sole and superior moisture-wicking ability.
How can I get Wigwam stickers or patches?
Please send a self-addressed, stamped envelope to the following address:
Wigwam Mills, Inc.
Attn: Sticker Request
P.O. Box 0818
Sheboygan, WI 53082-0818
Please allow up to 4 weeks for delivery. Any requests without a return envelope and required postage will not be processed.
Does Wigwam offer a guarantee on its products?
We stand behind our product and are proud to say that all of our socks are manufactured in the United States. The Wigwam Pro line is guaranteed for two years and all other products are guaranteed for one year. For additional information or if you are dissatisfied with your purchase, visit the "
Return Policy
" section within the FAQs.
What is the best way to care for my Wigwam socks?
A little bit of care for your Wigwam socks can keep them performing well for years. For the best results, turn socks inside out before washing. Wash in warm water. Do not bleach. Do not use fabric softener. Tumble dry with low heat. Remove promptly.
What is the best way to stop my wool socks from pilling?
We suggest that you launder your socks inside out.
Should I use fabric softener on my socks?
In styles that are classified as moisture moving, the fibers are made up of channels. The channels are used to move the moisture away from the foot and after time liquid fabric softener will get trapped in the channels causing the sock not to wick as it was designed.
I soaked my socks in bleach to try to get them white and the elastic came out?
Check the care instructions on the inside of the package. Bleach causes the elastic in socks to break down.
I bought two pair of the same style and one is smaller than the other. Why?
This can be caused by a number of things: We have a 1/2" (+/-) tolerance set for length, possibly a cone of yarn has more stretch than the last, tension on the machine, or the size of the stitch.
I bought a pair of socks and the toe seam split open as soon as I put my foot in them. Why would this happen?
When the sock is knit the toe seam is sewn shut. At times the toe seam does not get sewn shut properly and when your foot is inserted into the sock, the tension from your foot pops open the toe seam.
I have tails stick out of the stitching in Cool-Lite Hiker Pro Quarter (style F6066). Why is this?
Once this style was washed tails on latter stitch would pop out, we have corrected this by changing the yarn that is used in that sport sock.
Why are the heels wearing out?
It could be because the sock is too large or your shoe/ boot is too large or has a rough spot in it. In both cases, excessive abrasion takes place on the heel, causing a hole.
Why am I getting holes in the toe of my socks?
The most common reason that people get holes in the toes of socks is because their nails are too long. This creates holes in the sock.
I have one of your socks and my Wigwam retailer can not identify it, what can I do?
The sock can be mailed to our office for identification and after this is done, we will return it.
The toe seam is bulky in my socks.
Wigwam has a select number of styles where the toe seam is closed on a sewing machine. At times the person running the machine will make the toe seam too thick to ensure it does not open.
Wigwam holds a Factory Sale the second Thursday of each month (7 a.m.– 5 p.m.). We offer specially priced Wigwam merchandise, irregulars, product with slight imperfections, and overstock socks, hats, and accessories. There are also two semi-annual events each year: Back-To-School Sale in August and a Pre-Holiday Sale in November. These two events are the second Thursday of the month (7 a.m.– 7 p.m.) and Friday (7 a.m.– 1 p.m.). The location is 3402 Crocker Avenue, Sheboygan, WI, 53081.
What is your policy on defective socks?
We stand behind our products, but if you have issues with yours, you may return the socks along with a letter stating the problem, copy of the receipt, and your shipping address to the following:
Wigwam Mills, Inc.
Attn: Consumer Replacements
3402 Crocker Avenue, Sheboygan, WI 53081
If I am disappointed with the socks that I purchased, what can I do?
You may return the socks along with a letter stating the problem, copy of the receipt, and your shipping address to the following:
Wigwam Mills, Inc.
Attn: Consumer Replacements
3402 Crocker Avenue, Sheboygan, WI 53081
We will process your request accordingly.
Does Wigwam refund shipping charges or make cash refunds?
It is not Wigwam policy to refund shipping or perform cash refunds.
Does Wigwam publish a catalog for consumers?
We currently do not distribute catalogs; however, you can contact one of our customers and they will mail you a catalog that features all Wigwam products. Send your name and mailing address to:
Cameron Woolens
P.O. Box 472, Sheboygan, WI 53082-0472
How do I become a Wigwam dealer?
Please go to the
Contact Us
portion on our site to submit a dealer request.
I need Wigwam images. Where can I get them?
Click Here
I have a remittance. To whom should I forward it?
Click Here
I'd like to work for Wigwam. Are there any open positions?
Wigwam Mills, Inc. is a family owned and operated company that was founded in 1905. The company is located in Sheboygan, Wisconsin and is an authentic American brand that designs, manufactures and markets the knitwear that America grew up with.
Our team is our most valuable asset. At Wigwam we work together as a team. If you are looking for a place to make a difference, look no further. We work to create and maintain a culture, which values and rewards our employees for their total contribution to our business. We maintain a stable, motivated well-trained workforce that actively seeks continued improvement through change. Wigwam has an excellent clean, safe and healthy working environment.
“OUR MISSION is being a leader, innovator and quick responder in profitable marketing and manufacturing high-quality socks and related accessories. We market the Wigwam Brand to consumers, sports and outdoor markets.”
Production/Factory
There are currently no positions open at this time.
Administration
There are currently no positions open at this time.
Sales
There are currently no positions open at this time.
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