Wigwam ships orders on business days, Monday through Friday (excluding holidays). *Please keep in mind we do not ship on weekends. Orders typically ship within 1-4 business days, but may take 5-7 business days given a significant surge in online orders and around the holidays. Shipping carriers are handling extremely high volume. Tracking updates and deliveries may be delayed, and our customer service team doesn't have any further information beyond what is shown in the tracking. We appreciate your patience while the carrier works to get your order delivered.
Wigwam and its partners will not be shipping on the following major holidays and USPS closing days:
Thanksgiving Day Day after Thanksgiving
Christmas Eve Christmas Day
New Year's Eve New Year's Day
Wigwam.com currently ships within the United States for a flat rate of $7.50 for Ground shipping. Most orders ship via USPS but larger orders may ship with UPS or FedEx on occasion. *The Carrier is chosen by Wigwams shipping department based on the weight of the package, shipping location and most economical.
*Wigwam is not liable for any lost or stolen orders once in transit after leaving our distribution center. If you need help filing a claim please visit the following link - https://www.usps.com/help/claims.htm
All orders at or above $50.00 will receive Free Shipping*.
*This is based on initial order value after discounts have been applied and does not include tax.
As noted in accordance with Returns, Wigwam does not reimburse return shipping, but we will ship your new order for craftsmanship replacements free of charge.